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Privacy Policy

Privacy Policy

Last Updated: 5.31.2026

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1. Introduction

Welcome to Healing Life Company, LLC. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website located at healinglifeco.com, including any products, services, and features offered through the site.

By accessing or using the site, creating an account, making a purchase, or otherwise interacting with us, you agree to the collection and use of information as described in this Privacy Policy.

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2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name

  • Billing and shipping addresses

  • Email address

  • Telephone number

  • Account username and password

  • Payment information

  • Order history

  • Customer service communications

  • Product reviews and feedback

  • Marketing preferences

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Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type and settings

  • Operating system

  • Website usage information

  • Referral URLs

  • Pages viewed

  • Session information

  • Approximate geographic location

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Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged into your account

  • Remember preferences

  • Process shopping cart activity

  • Analyze traffic and usage

  • Measure marketing effectiveness

  • Improve Site functionality

You may adjust your browser settings to disable cookies, though certain Site features may not function properly.

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3. How We Use Information

We may use personal information to:

  • Process and fulfill orders

  • Create and manage customer accounts

  • Process payments

  • Provide customer support

  • Communicate regarding orders and transactions

  • Send service-related notifications

  • Detect fraud and enhance security

  • Improve products, services, and user experience

  • Conduct analytics and business operations

  • Send promotional and marketing communications

  • Comply with legal obligations

 

4. Payment Processing

Payments are processed through third-party payment service providers. We do not store complete payment card numbers on our servers unless specifically disclosed otherwise.

Our payment processors may collect, process, and store payment information according to their own privacy policies and security standards.

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5. Marketing Communications

We may send promotional emails regarding products, offers, updates, and events.

You may opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in our emails; or

  • Contacting us using the information provided below.

Even if you opt out of marketing communications, we may still send transactional or account-related messages.

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6. Analytics and Advertising

We may use analytics and advertising tools to understand Site usage and improve our services.

These tools may collect information regarding:

  • Device characteristics

  • Browsing activity

  • User interactions

  • Referral sources

We may use this information for analytics, personalization, advertising measurement, and business optimization.

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7. How We Share Information

We may share personal information with:

Service Providers

Third parties that assist with:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting

  • Customer support

  • Analytics

  • Email communications

  • Security monitoring

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Business Transactions

If we are involved in a merger, acquisition, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

Legal Compliance

We may disclose information when required to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Enforce agreements

  • Protect our rights or property

  • Prevent fraud or illegal activity

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8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

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9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no security system is completely secure, and we cannot guarantee absolute security.

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10. Consumer Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including:

  • The right to know what personal information we collect

  • The right to access personal information

  • The right to correct inaccuracies

  • The right to request deletion of personal information

  • The right to obtain a copy of certain personal information

  • The right to opt out of certain targeted advertising activities

  • The right to appeal a denied privacy request where required by law

To exercise any applicable rights, contact us using the information below.

We will not discriminate against individuals for exercising privacy rights granted by applicable law.

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11. Texas Residents

If the Texas Data Privacy and Security Act (TDPSA) applies to our business, Texas residents may have additional rights regarding their personal data, subject to legal limitations and exemptions.

Texas residents may submit privacy requests using the contact information listed below.

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12. Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.

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13. Third-Party Services and Links

The Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of those third parties.

We encourage users to review the privacy policies of any third-party services they access.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the Site following any changes constitutes acceptance of the revised Privacy Policy.

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15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Healing Life Company, LLC
Website: healinglifeco.com
Email: info@healinglifeco.com
 

Privacy Requests

To submit a privacy-related request, please contact us at:

Email: info@healinglifeco.com

We may take reasonable steps to verify your identity before processing certain requests.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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